[{"data":1,"prerenderedAt":121},["ShallowReactive",2],{"$fZ6hkM9mkXbvMJX2AxGkuytIKMN3yiNbwdLDBEplbK_c":3,"$fGV9FTwxJYIZJYfBf7qK6_5DnnXtRXt58MFsx477yoLM":31},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"applicantCountries":15,"applicantStates":16,"remote":17,"employmentType":18,"department":20,"content_html":21,"content_text":22,"years":23,"createdAt":24,"updatedAtISO":25,"postedAtISO":26,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":29,"isPaid":17,"schema":30},"e67094da2be4dcdafb565452e4c1563664ff5cd1cc142b5310e0f724245046e6","4f97ef0131b456d19c8e1ab0121f264703ac1198b6102170154731ce2f8f5490","veterinary-sales-associate-southern-oregon-at-trupanion-5a616cf715","Veterinary Sales Associate - Southern Oregon","Trupanion","https://cdn.jobboardwise.com/logo/trupanion.com","Medical insurance for the life of your pet.","Insurance","Salem","United States",[],[],false,[19],"Full-time","Sales","\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>Are you an entrepreneurial sales professional with a passion for pet health? Trupanion, the leading pet health insurance provider, is seeking a \u003Cstrong>Territory Partner Associate (TPA)\u003C/strong> to manage and grow our territory along the I-5 corridor from Salem, Oregon, to the southern border of the state. This dynamic role offers uncapped earning potential, a competitive \u003Cstrong>salary-plus-commission\u003C/strong> structure, and the opportunity to make a meaningful impact in the lives of pets and their families.\u003C/p>\u003Cp>\u003Cstrong>Location Requirement:\u003C/strong> Candidates must reside within the territory (Salem, Oregon, to the southern border).\u003C/p>\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\u003Cp>As a TPA, you’ll develop and grow your exclusive territory through proactive account management, relationship-building, and sales execution:\u003C/p>\u003Cp>\u003Cstrong>Sales Territory Development\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Drive revenue growth by identifying new opportunities within veterinary practices, shelters, rescues, and State Farm offices.\u003C/li>\u003Cli>Achieve aggressive sales goals with a focus on maximizing performance and profitability.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Account Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Build and maintain relationships with veterinary teams and other accounts to promote Trupanion's services.\u003C/li>\u003Cli>Conduct in-clinic presentations and provide ongoing support to veterinary professionals.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Sales Execution\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Influence decision-makers to prioritize pet insurance discussions using consultative sales approaches.\u003C/li>\u003Cli>Implement and sustain Trupanion programs by appointing and supporting Client Education Coordinators in accounts.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Account Visits\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Maintain a monthly schedule of 120-200 account visits to ensure consistent engagement and support.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Portal Adoption\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Ensure veterinary hospitals implement Trupanion’s Portal for seamless client experiences and direct pay.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Administrative Duties\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Attend weekly team meetings and maintain accurate activity records using CRM tools like Microsoft Dynamics.\u003C/li>\u003Cli>Utilize data analysis tools such as Tableau to refine strategies and report on performance.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Event Participation\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Represent Trupanion at local events, conferences, and expos to generate leads and enhance brand visibility.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You'll \u003C/strong>Need Sales\u003Cstrong> Experience\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Proven success in sales with strong consultative selling skills and a focus on measurable goals.\u003C/li>\u003Cli>Experience in territory management or account-based sales is highly preferred.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Personal Traits for Success\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Independent motivation:\u003C/strong> Self-driven and disciplined to create your own opportunities.\u003C/li>\u003Cli>\u003Cstrong>Work independently:\u003C/strong> Comfortable operating autonomously in the field.\u003C/li>\u003Cli>\u003Cstrong>Income-driven:\u003C/strong> Motivated by the potential to create and grow your own income.\u003C/li>\u003Cli>\u003Cstrong>Disciplined and influential:\u003C/strong> Strong ability to build trust and influence decision-makers.\u003C/li>\u003Cli>\u003Cstrong>Creative and fun:\u003C/strong> Bring an engaging and innovative approach to sales.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Other Requirements\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Valid driver’s license.\u003C/li>\u003Cli>Ability to obtain a State Property and Casualty Insurance License.\u003C/li>\u003Cli>Comfortable with being on the road five days a week.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation and Benefits\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive \u003Cstrong>salary-plus-commission\u003C/strong> structure with \u003Cstrong>uncapped earning potential\u003C/strong>, driven by your success in growing the territory. This is not an order-taking role – your success and rewards are tied to your ability to create and develop opportunities.\u003C/p>\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>PTO and vacation.\u003C/li>\u003Cli>401(k) match.\u003C/li>\u003Cli>Company-provided vehicle.\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>All your information will be kept confidential according to EEO guidelines.\u003C/p>\u003Cp>\u003Cstrong>About Trupanion:\u003C/strong>\u003C/p>\u003Cp>We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ \u003C/p>\u003Cp>For more information about Trupanion, visit https://trupanion.com/about\u003C/p>\n\u003Cp>\u003Cstrong>Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/strong>\u003C/p>","Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Job Description Are you an entrepreneurial sales professional with a passion for pet health? Trupanion, the leading pet health insurance provider, is seeking a Territory Partner Associate (TPA) to manage and grow our territory along the I-5 corridor from Salem, Oregon, to the southern border of the state. This dynamic role offers uncapped earning potential, a competitive salary-plus-commission structure, and the opportunity to make a meaningful impact in the lives of pets and their families. Location Requirement: Candidates must reside within the territory (Salem, Oregon, to the southern border). What You'll Do As a TPA, you’ll develop and grow your exclusive territory through proactive account management, relationship-building, and sales execution: Sales Territory Development Drive revenue growth by identifying new opportunities within veterinary practices, shelters, rescues, and State Farm offices. Achieve aggressive sales goals with a focus on maximizing performance and profitability. Account Management Build and maintain relationships with veterinary teams and other accounts to promote Trupanion's services. Conduct in-clinic presentations and provide ongoing support to veterinary professionals. Sales Execution Influence decision-makers to prioritize pet insurance discussions using consultative sales approaches. Implement and sustain Trupanion programs by appointing and supporting Client Education Coordinators in accounts. Account Visits Maintain a monthly schedule of 120-200 account visits to ensure consistent engagement and support. Portal Adoption Ensure veterinary hospitals implement Trupanion’s Portal for seamless client experiences and direct pay. Administrative Duties Attend weekly team meetings and maintain accurate activity records using CRM tools like Microsoft Dynamics. Utilize data analysis tools such as Tableau to refine strategies and report on performance. Event Participation Represent Trupanion at local events, conferences, and expos to generate leads and enhance brand visibility. What You'll Need Sales Experience Proven success in sales with strong consultative selling skills and a focus on measurable goals. Experience in territory management or account-based sales is highly preferred. Personal Traits for Success Independent motivation: Self-driven and disciplined to create your own opportunities. Work independently: Comfortable operating autonomously in the field. Income-driven: Motivated by the potential to create and grow your own income. Disciplined and influential: Strong ability to build trust and influence decision-makers. Creative and fun: Bring an engaging and innovative approach to sales. Other Requirements Valid driver’s license. Ability to obtain a State Property and Casualty Insurance License. Comfortable with being on the road five days a week. Compensation and Benefits Compensation: Competitive salary-plus-commission structure with uncapped earning potential , driven by your success in growing the territory. This is not an order-taking role – your success and rewards are tied to your ability to create and develop opportunities. Benefits: PTO and vacation. 401(k) match. Company-provided vehicle. Additional Information All your information will be kept confidential according to EEO guidelines. About Trupanion: We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ For more information about Trupanion, visit https://trupanion.com/about Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.",0,1792798944000,"2026-10-24 01:47:08","2026-10-23T22:51:34.533Z","",true,"USD",{"jsonldValid":17,"jsonld":27},{"jobs":32},[33,52,65,79,91,102],{"id":34,"applyToken":35,"slug":36,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":38,"country":39,"applicantCountries":40,"applicantStates":41,"remote":28,"employmentType":42,"department":43,"content_html":44,"content_text":45,"years":23,"createdAt":46,"updatedAtISO":47,"postedAtISO":48,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":49,"isPaid":17,"schema":50},"e83e043ce0dc34c036c8ac8764bda899509af2ed49e53626133124b19fb15f64","d52e9b421b75cec7b16d13196fd45c5e9497016667925d11d90c15ccf381f6c2","trilingual-veterinary-claims-specialist-english-french-and-g-at-trupanion-00600f54a4","Trilingual Veterinary Claims Specialist – English, French & German","Bern","Switzerland",[],[],[19],"Other","\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>","Company DescriptionTrupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\nJob DescriptionAs a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.Responsibilities:Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomesApply policy language, claims guidelines, and established processes consistently and accuratelyConduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionallyInvestigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy informationIdentify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet ownersCommunicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questionsDeliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situationsMaintain accurate records and documentation within multiple internal systemsCollaborate with cross-functional teams to support operational excellence and continuous improvement initiativesContribute ideas and feedback that enhance claims processes, workflows, and customer experienceQualifications:Professional working proficiency in English requiredProfessional fluency in German requiredProfessional fluency in French required2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environmentStrong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic proceduresExperience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferredExperience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an assetDemonstrated ability to learn and navigate multiple systems, processes, and technologiesProficiency with Microsoft Office applications and other business softwareSkills:Strong analytical thinking and problem-solving abilitiesExcellent attention to detail with a high degree of accuracy and consistencyAbility to assess complex information, identify key details, and make sound decisionsExceptional written and verbal communication skillsStrong customer focus with empathy and professionalism in challenging situationsAbility to manage multiple priorities and work efficiently across various systemsAdaptability and resilience in a dynamic, evolving environmentSelf-motivated with the ability to work independently while contributing to a collaborative team cultureProactive mindset with a commitment to continuous learning and improvementSchedule:This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.After hire, any schedule changes will be communicated with at least 30 days’ notice.Compensation:The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.Trupanion may also provide Restricted Stock Units, which vest over 4 yearsBenefits and Perks:25 holiday leave days.Five-week sabbatical after five years of employmentMedical Insurance for a cat or dogMedical Conierge (Summus)Lifestyle Spending Account (LSA)Family Planning (Carrot)Employee Assistance ProgramOpen, casual, pet-friendly, and fun office environmentAdditional information:Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQModel the team DNA always, believing that we can achieve great things together when we are:Caring: We are kind to each other and assume positive intent.Collaborative: We work together to achieve company goals (we not me).Courageous: We are determined, take risks, and make bold moves.Curious: We seek new information to continually better ourselves and our work.Honest: We believe candid communication leads to successful teamwork.Inclusive: We welcome and value all people and perspectives.Nimble: We readily adapt and evolve in pursuit of progress and innovation.Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.",1788406108000,"2026-09-07 17:35:48","2026-09-03T00:01:33.776Z","CHF",{"jsonldValid":28,"jsonld":51},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Trilingual Veterinary Claims Specialist – English, French & German\",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\",\"datePosted\":\"2026-09-03T00:01:33.776Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"e83e043ce0dc34c036c8ac8764bda899509af2ed49e53626133124b19fb15f64\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Switzerland\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CH\"}}}",{"id":53,"applyToken":54,"slug":55,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":56,"country":57,"applicantCountries":58,"applicantStates":59,"remote":28,"employmentType":60,"department":43,"content_html":44,"content_text":45,"years":23,"createdAt":46,"updatedAtISO":47,"postedAtISO":61,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":62,"isPaid":17,"schema":63},"06c906a1636d8284a8e4221a96ce60a2d4449c0e09de01a1fd966455ec329b30","b0d5d88267847be12613348d37ae03c3df18dec01b938fd6db57fce9f0c44363","trilingual-veterinary-claims-specialist-english-french-and-g-at-trupanion-8f560bfe05","Munich","Germany",[],[],[19],"2026-09-02T23:58:56.512Z","EUR",{"jsonldValid":28,"jsonld":64},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Trilingual Veterinary Claims Specialist – English, French & German\",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\",\"datePosted\":\"2026-09-02T23:58:56.512Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"06c906a1636d8284a8e4221a96ce60a2d4449c0e09de01a1fd966455ec329b30\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Germany\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"DE\"}}}",{"id":66,"applyToken":67,"slug":68,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":69,"country":57,"applicantCountries":70,"applicantStates":71,"remote":17,"employmentType":72,"department":43,"content_html":73,"content_text":74,"years":23,"createdAt":46,"updatedAtISO":75,"postedAtISO":76,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":62,"isPaid":17,"schema":77},"f7112ae8965048eba343cec2d33cea460f15266f36cf286805f0cc7a8caad64f","d59f3cbfac093ccfbbd08ce492d14806eb5995132f37e28123242b495db25f2f","trilingual-veterinary-claims-specialist-english-french-and-g-at-trupanion-bde6c893c9","Berlin",[],[],[19],"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>","Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service. At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves. Job Description As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines. In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes. Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners. At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet. Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs. Responsibilities: Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes Apply policy language, claims guidelines, and established processes consistently and accurately Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations Maintain accurate records and documentation within multiple internal systems Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives Contribute ideas and feedback that enhance claims processes, workflows, and customer experience Qualifications: Professional working proficiency in English required Professional fluency in German required Professional fluency in French required 2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset Demonstrated ability to learn and navigate multiple systems, processes, and technologies Proficiency with Microsoft Office applications and other business software Skills: Strong analytical thinking and problem-solving abilities Excellent attention to detail with a high degree of accuracy and consistency Ability to assess complex information, identify key details, and make sound decisions Exceptional written and verbal communication skills Strong customer focus with empathy and professionalism in challenging situations Ability to manage multiple priorities and work efficiently across various systems Adaptability and resilience in a dynamic, evolving environment Self-motivated with the ability to work independently while contributing to a collaborative team culture Proactive mindset with a commitment to continuous learning and improvement Schedule: This is a full-time position of 37.5 hours per week; schedule may vary based on business needs. Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays. After hire, any schedule changes will be communicated with at least 30 days’ notice. Compensation: The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals. Trupanion may also provide Restricted Stock Units, which vest over 4 years Benefits and Perks: 25 holiday leave days. Five-week sabbatical after five years of employment Medical Insurance for a cat or dog Medical Conierge (Summus) Lifestyle Spending Account (LSA) Family Planning (Carrot) Employee Assistance Program Open, casual, pet-friendly, and fun office environment Additional information: Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ Model the team DNA always, believing that we can achieve great things together when we are: Caring: We are kind to each other and assume positive intent. Collaborative: We work together to achieve company goals (we not me). Courageous: We are determined, take risks, and make bold moves. Curious: We seek new information to continually better ourselves and our work. Honest: We believe candid communication leads to successful teamwork. Inclusive: We welcome and value all people and perspectives. Nimble: We readily adapt and evolve in pursuit of progress and innovation. Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.","2026-10-09 22:56:12","2026-09-02T23:58:13.916Z",{"jsonldValid":28,"jsonld":78},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Trilingual Veterinary Claims Specialist – English, French & German\",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\",\"datePosted\":\"2026-09-02T23:58:13.916Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"f7112ae8965048eba343cec2d33cea460f15266f36cf286805f0cc7a8caad64f\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Germany\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"DE\"}}}",{"id":80,"applyToken":81,"slug":82,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":83,"country":57,"applicantCountries":84,"applicantStates":85,"remote":28,"employmentType":86,"department":43,"content_html":73,"content_text":87,"years":23,"createdAt":46,"updatedAtISO":47,"postedAtISO":88,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":62,"isPaid":17,"schema":89},"d116a0b7c6298c1b046734dd1a1e56b5fe044a0653fef80606229715047458e9","3db8dbdaecb8600387842cf12ac28c83471924bc56b61cdb7f3f2ef31c1899c1","trilingual-veterinary-claims-specialist-english-french-and-g-at-trupanion-d84d7cc69b","Hanover",[],[],[19],"Company DescriptionTrupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\nJob DescriptionAs a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.Responsibilities:Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomesApply policy language, claims guidelines, and established processes consistently and accuratelyConduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionallyInvestigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy informationIdentify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet ownersCommunicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questionsDeliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situationsMaintain accurate records and documentation within multiple internal systemsCollaborate with cross-functional teams to support operational excellence and continuous improvement initiativesContribute ideas and feedback that enhance claims processes, workflows, and customer experienceQualifications:Professional working proficiency in English requiredProfessional fluency in German requiredProfessional fluency in French required2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environmentStrong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic proceduresExperience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferredExperience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an assetDemonstrated ability to learn and navigate multiple systems, processes, and technologiesProficiency with Microsoft Office applications and other business softwareSkills: Strong analytical thinking and problem-solving abilitiesExcellent attention to detail with a high degree of accuracy and consistencyAbility to assess complex information, identify key details, and make sound decisionsExceptional written and verbal communication skillsStrong customer focus with empathy and professionalism in challenging situationsAbility to manage multiple priorities and work efficiently across various systemsAdaptability and resilience in a dynamic, evolving environmentSelf-motivated with the ability to work independently while contributing to a collaborative team cultureProactive mindset with a commitment to continuous learning and improvementSchedule:This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.After hire, any schedule changes will be communicated with at least 30 days’ notice.Compensation:The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.Trupanion may also provide Restricted Stock Units, which vest over 4 yearsBenefits and Perks:25 holiday leave days.Five-week sabbatical after five years of employmentMedical Insurance for a cat or dogMedical Conierge (Summus)Lifestyle Spending Account (LSA)Family Planning (Carrot)Employee Assistance ProgramOpen, casual, pet-friendly, and fun office environmentAdditional information:Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQModel the team DNA always, believing that we can achieve great things together when we are:Caring: We are kind to each other and assume positive intent.Collaborative: We work together to achieve company goals (we not me).Courageous: We are determined, take risks, and make bold moves.Curious: We seek new information to continually better ourselves and our work.Honest: We believe candid communication leads to successful teamwork.Inclusive: We welcome and value all people and perspectives.Nimble: We readily adapt and evolve in pursuit of progress and innovation.Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.","2026-09-03T00:00:53.508Z",{"jsonldValid":28,"jsonld":90},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Trilingual Veterinary Claims Specialist – English, French & German\",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\",\"datePosted\":\"2026-09-03T00:00:53.508Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"d116a0b7c6298c1b046734dd1a1e56b5fe044a0653fef80606229715047458e9\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Germany\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"DE\"}}}",{"id":92,"applyToken":93,"slug":94,"title":37,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":95,"country":39,"applicantCountries":96,"applicantStates":97,"remote":28,"employmentType":98,"department":43,"content_html":44,"content_text":45,"years":23,"createdAt":46,"updatedAtISO":47,"postedAtISO":99,"validThroughISO":27,"active":28,"hasSalary":17,"salaryMin":23,"salaryMax":23,"currency":49,"isPaid":17,"schema":100},"5fcf0c73ae3e54ad2df47e3373d86529327d7a5c21c5ce287870df0d565b000c","14d65e79ffa7601848eb6de61bdf97f9a596116e374fdc29afacabfb1189589b","trilingual-veterinary-claims-specialist-english-french-and-g-at-trupanion-f7d6ac37ea","Zürich",[],[],[19],"2026-09-03T00:00:25.604Z",{"jsonldValid":28,"jsonld":101},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Trilingual Veterinary Claims Specialist – English, French & German\",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America, and a new provider in Europe. Our mission is to help loving, responsible pet owners budget and care for their pets. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service.  At Trupanion, we offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>As a Trilingual Veterinary Claims Specialist, you will combine veterinary medical knowledge, critical thinking, and policy expertise to assess pet insurance claims and deliver accurate, fair, and timely claim decisions. You will review medical records, clinical notes, invoices, and policy information to determine claim eligibility while ensuring consistency with Trupanion and Smart Paws policy guidelines.\u003C/p>\u003Cp>In this role, you will service as a trusted resource for pet owners, veterinary teams, and internal stakeholders, helping navigate complex claim scenarios with empathy, professionalism, and attention to detail. You will also support the appeals process by conducting secondary claim reviews and providing clear rationale for claim outcomes.\u003C/p>\u003Cp>Success in this role requires strong analytical skills, sound judgement, curiosity, and the ability to balance policy interpretation with an exceptional customer experience. The ideal candidate brings a combination of veterinary knowledge, customer-facing experience, and problem-solving abilities, allowing them to confidently navigate complex claims while delivering a positive experience for pet owners and veterinary partners.\u003C/p>\u003Cp>At Trupanion, we believe in a flexible workplace! This is a remote position for candidates in Germany or Switzerland. You must be able to have a reliable and stable connection to the internet through hard-wire Ethernet.\u003C/p>\u003Cp>Expectation is to meet as a team once per quarter, for up to a week. The location is subject to change, based on needs.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Review veterinary medical records, clinical notes, invoices, and policy information to evaluate claim eligibility and determine claim outcomes\u003C/li>\u003Cli>Apply policy language, claims guidelines, and established processes consistently and accurately\u003C/li>\u003Cli>Conduct secondary claim reviews as part of the appeals process and communicate claim rationale clearly and professionally\u003C/li>\u003Cli>Investigate complex claim scenarios by gathering, validating, and interpreting relevant medical and policy information\u003C/li>\u003Cli>Identify missing or incomplete information and proactively obtain required documentation from veterinary clinics, specialists, or pet owners\u003C/li>\u003Cli>Communicate with veterinary professionals, pet owners, and internal teams via phone and email regarding claim decisions, status updates, and policy questions\u003C/li>\u003Cli>Deliver an efficient, empathetic, and positive experience for pet owners and veterinary partners during potentially sensitive situations\u003C/li>\u003Cli>Maintain accurate records and documentation within multiple internal systems\u003C/li>\u003Cli>Collaborate with cross-functional teams to support operational excellence and continuous improvement initiatives\u003C/li>\u003Cli>Contribute ideas and feedback that enhance claims processes, workflows, and customer experience\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Professional working proficiency in English required\u003C/li>\u003Cli>Professional fluency in German required\u003C/li>\u003Cli>Professional fluency in French required\u003C/li>\u003Cli>2+ years of experience in a customer-facing veterinary, animal health, pet insurance, or related environment\u003C/li>\u003Cli>Strong understanding of veterinary medical terminology, common conditions, treatments, and diagnostic procedures\u003C/li>\u003Cli>Experience working directly with clients or pet owners in a veterinary clinic, hospital, or animal health setting is highly preferred\u003C/li>\u003Cli>Experience reviewing medical records, supporting patient care, claims adjudication, or insurance operations is considered an asset\u003C/li>\u003Cli>Demonstrated ability to learn and navigate multiple systems, processes, and technologies\u003C/li>\u003Cli>Proficiency with Microsoft Office applications and other business software\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Strong analytical thinking and problem-solving abilities\u003C/li>\u003Cli>Excellent attention to detail with a high degree of accuracy and consistency\u003C/li>\u003Cli>Ability to assess complex information, identify key details, and make sound decisions\u003C/li>\u003Cli>Exceptional written and verbal communication skills\u003C/li>\u003Cli>Strong customer focus with empathy and professionalism in challenging situations\u003C/li>\u003Cli>Ability to manage multiple priorities and work efficiently across various systems\u003C/li>\u003Cli>Adaptability and resilience in a dynamic, evolving environment\u003C/li>\u003Cli>Self-motivated with the ability to work independently while contributing to a collaborative team culture\u003C/li>\u003Cli>Proactive mindset with a commitment to continuous learning and improvement\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Schedule:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>This is a full-time position of 37.5 hours per week; schedule may vary based on business needs.\u003C/li>\u003Cli>Flexibility is required to start as early as 07:00, work until 19:00, and on Saturdays.\u003C/li>\u003Cli>After hire, any schedule changes will be communicated with at least 30 days’ notice.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay for this position is based on a full-time schedule. Along with salary, our employees will be eligible for monthly bonuses based on individual and company goals.\u003C/li>\u003Cli>Trupanion may also provide Restricted Stock Units, which vest over 4 years\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>25 holiday leave days.\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Medical Insurance for a cat or dog\u003C/li>\u003Cli>Medical Conierge (Summus)\u003C/li>\u003Cli>Lifestyle Spending Account (LSA)\u003C/li>\u003Cli>Family Planning (Carrot)\u003C/li>\u003Cli>Employee Assistance Program\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional information:\u003C/strong>\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Model the team DNA always, believing that we can achieve great things together when we are:\u003C/p>\u003Cul>\u003Cli>Caring: We are kind to each other and assume positive intent.\u003C/li>\u003Cli>Collaborative: We work together to achieve company goals (we not me).\u003C/li>\u003Cli>Courageous: We are determined, take risks, and make bold moves.\u003C/li>\u003Cli>Curious: We seek new information to continually better ourselves and our work.\u003C/li>\u003Cli>Honest: We believe candid communication leads to successful teamwork.\u003C/li>\u003Cli>Inclusive: We welcome and value all people and perspectives.\u003C/li>\u003Cli>Nimble: We readily adapt and evolve in pursuit of progress and innovation.\u003C/li>\u003C/ul>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\",\"datePosted\":\"2026-09-03T00:00:25.604Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"5fcf0c73ae3e54ad2df47e3373d86529327d7a5c21c5ce287870df0d565b000c\"},\"employmentType\":\"FULL_TIME\",\"jobLocationType\":\"TELECOMMUTE\",\"applicantLocationRequirements\":{\"@type\":\"Country\",\"name\":\"Switzerland\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CH\"}}}",{"id":103,"applyToken":104,"slug":105,"title":106,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":107,"country":14,"applicantCountries":108,"applicantStates":109,"remote":17,"employmentType":110,"department":20,"content_html":112,"content_text":113,"years":23,"createdAt":114,"updatedAtISO":115,"postedAtISO":116,"validThroughISO":27,"active":28,"hasSalary":28,"salaryMin":117,"salaryMax":118,"currency":29,"isPaid":17,"schema":119},"c6765bd4942b48415c1f518040c6da54effc0a3d3e9bb0702feb8cb47bdd11f0","9a871e07111be5907ad4c184c1bfb300b570a65d0edf31dd5ef2d9a84090595d","veterinary-sales-associate-downtown-seattle-at-trupanion-9e4f74a2af","Veterinary Sales Associate - Downtown Seattle","Seattle",[],[],[111],"Part-time","\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>We are looking for a driven, reliable, extremely organized, pet passionate individual to help build, maintain and strengthen relationships with veterinary practices in the \u003Cstrong>Downtown Seattle area! \u003C/strong>\u003C/p>\u003Cp>This position would require the individual to visit veterinary practices, build relationships and educate hospital staff on the advantages of having insured clients and how to incorporate this into their workflow. This is a great opportunity for an experienced vet tech or practice manager looking for a groundbreaking opportunity within our industry. Does this sound like you?! \u003C/p>\u003Cp>The ideal candidate will be comfortable with a\u003Cstrong> part-time, 15-20 hour per week\u003C/strong> commitment, a high level of activity to assist in maintaining and building our success, and be open to growth. In this role, you'll earn an hourly salary and have the opportunity to bonus. \u003C/p>\u003Cp>This position is contingent on successfully obtaining a Property and Casualty license in your state, or province, of residence. The licensing process involves an additional state, or provincial, background check that looks into a candidate's entire history from age 18 onward. For additional information, please see the Department of Insurance website in the state, or province, in which you reside.  \u003C/p>\u003Cp>\u003Cstrong>Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Passion for helping eliminate economic euthanasia in dogs & cats \u003C/li>\u003Cli>Must have the personality to build relationships with our partnering veterinarian practices throughout the market/territory \u003C/li>\u003Cli>Ability to present to hospital owners and staff with confidence \u003C/li>\u003Cli>Must be pet passionate and possess a strong belief in our mission to give responsible pet owners the ability to provide the best care for their pet when it becomes sick or injured \u003C/li>\u003Cli>Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service \u003C/li>\u003Cli>Ability to work independently and as part of a team \u003C/li>\u003Cli>An innate entrepreneurial drive, embodying an attitude of persistence and patience \u003C/li>\u003Cli>Outstanding communication, listening skills, and a professional appearance \u003C/li>\u003Cli>Sales & Marketing background a plus \u003C/li>\u003Cli>Proficiency with Microsoft Office products (primarily Outlook, Excel, and Word)  \u003C/li>\u003Cli>Driver’s license record and reliable car preferred.  \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Location Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Must live within the Seattle area, \u003C/strong>ideally within the \u003Cstrong>Downtown Area\u003C/strong>, comfortable commuting to the Downtown region throughout the week, visiting hospitals in addition to some administrative work from a home office.  \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:  \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Annual Salary $25k – $35k, pending experience with potential for bonus incentives.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Must acquire and maintain a P&C Insurance License in order to be employed \u003C/p>\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>All your information will be kept confidential according to EEO guidelines.\u003C/p>\u003Cp>\u003Cstrong>About Trupanion:\u003C/strong>\u003C/p>\u003Cp>We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ \u003C/p>\u003Cp>For more information about Trupanion, visit https://trupanion.com/about\u003C/p>\n\u003Cp>\u003Cstrong>Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/strong>\u003C/p>","Company DescriptionTrupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.\nJob DescriptionWe are looking for a driven, reliable, extremely organized, pet passionate individual to help build, maintain and strengthen relationships with veterinary practices in the Downtown Seattle area! This position would require the individual to visit veterinary practices, build relationships and educate hospital staff on the advantages of having insured clients and how to incorporate this into their workflow. This is a great opportunity for an experienced vet tech or practice manager looking for a groundbreaking opportunity within our industry. Does this sound like you?! The ideal candidate will be comfortable with a part-time, 15-20 hour per week commitment, a high level of activity to assist in maintaining and building our success, and be open to growth. In this role, you'll earn an hourly salary and have the opportunity to bonus. This position is contingent on successfully obtaining a Property and Casualty license in your state, or province, of residence. The licensing process involves an additional state, or provincial, background check that looks into a candidate's entire history from age 18 onward. For additional information, please see the Department of Insurance website in the state, or province, in which you reside.  Requirements: Passion for helping eliminate economic euthanasia in dogs & cats Must have the personality to build relationships with our partnering veterinarian practices throughout the market/territory Ability to present to hospital owners and staff with confidence Must be pet passionate and possess a strong belief in our mission to give responsible pet owners the ability to provide the best care for their pet when it becomes sick or injured Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service Ability to work independently and as part of a team An innate entrepreneurial drive, embodying an attitude of persistence and patience Outstanding communication, listening skills, and a professional appearance Sales & Marketing background a plus Proficiency with Microsoft Office products (primarily Outlook, Excel, and Word)  Driver’s license record and reliable car preferred.  Location Requirements: Must live within the Seattle area, ideally within the Downtown Area, comfortable commuting to the Downtown region throughout the week, visiting hospitals in addition to some administrative work from a home office.  Compensation:  Annual Salary $25k – $35k, pending experience with potential for bonus incentives.   Additional Requirements: Must acquire and maintain a P&C Insurance License in order to be employed \nAdditional InformationAll your information will be kept confidential according to EEO guidelines.About Trupanion:We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ For more information about Trupanion, visit https://trupanion.com/about\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.",1787109684000,"2026-09-07 17:35:57","2026-08-18T20:41:21.697Z",25000,35000,{"jsonldValid":28,"jsonld":120},"{\"@context\":\"https://schema.org\",\"@type\":\"JobPosting\",\"title\":\"Veterinary Sales Associate - Downtown Seattle \",\"description\":\"\u003Ch2>Company Description\u003C/h2>\u003Cp>Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.\u003C/p>\\n\u003Ch2>Job Description\u003C/h2>\u003Cp>We are looking for a driven, reliable, extremely organized, pet passionate individual to help build, maintain and strengthen relationships with veterinary practices in the \u003Cstrong>Downtown Seattle area! \u003C/strong>\u003C/p>\u003Cp>This position would require the individual to visit veterinary practices, build relationships and educate hospital staff on the advantages of having insured clients and how to incorporate this into their workflow. This is a great opportunity for an experienced vet tech or practice manager looking for a groundbreaking opportunity within our industry. Does this sound like you?! \u003C/p>\u003Cp>The ideal candidate will be comfortable with a\u003Cstrong> part-time, 15-20 hour per week\u003C/strong> commitment, a high level of activity to assist in maintaining and building our success, and be open to growth. In this role, you'll earn an hourly salary and have the opportunity to bonus. \u003C/p>\u003Cp>This position is contingent on successfully obtaining a Property and Casualty license in your state, or province, of residence. The licensing process involves an additional state, or provincial, background check that looks into a candidate's entire history from age 18 onward. For additional information, please see the Department of Insurance website in the state, or province, in which you reside.  \u003C/p>\u003Cp>\u003Cstrong>Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>Passion for helping eliminate economic euthanasia in dogs & cats \u003C/li>\u003Cli>Must have the personality to build relationships with our partnering veterinarian practices throughout the market/territory \u003C/li>\u003Cli>Ability to present to hospital owners and staff with confidence \u003C/li>\u003Cli>Must be pet passionate and possess a strong belief in our mission to give responsible pet owners the ability to provide the best care for their pet when it becomes sick or injured \u003C/li>\u003Cli>Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service \u003C/li>\u003Cli>Ability to work independently and as part of a team \u003C/li>\u003Cli>An innate entrepreneurial drive, embodying an attitude of persistence and patience \u003C/li>\u003Cli>Outstanding communication, listening skills, and a professional appearance \u003C/li>\u003Cli>Sales & Marketing background a plus \u003C/li>\u003Cli>Proficiency with Microsoft Office products (primarily Outlook, Excel, and Word)  \u003C/li>\u003Cli>Driver’s license record and reliable car preferred.  \u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Location Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Must live within the Seattle area, \u003C/strong>ideally within the \u003Cstrong>Downtown Area\u003C/strong>, comfortable commuting to the Downtown region throughout the week, visiting hospitals in addition to some administrative work from a home office.  \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation:  \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Annual Salary $25k – $35k, pending experience with potential for bonus incentives.   \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Additional Requirements: \u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Must acquire and maintain a P&C Insurance License in order to be employed \u003C/p>\u003C/li>\u003C/ul>\\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>All your information will be kept confidential according to EEO guidelines.\u003C/p>\u003Cp>\u003Cstrong>About Trupanion:\u003C/strong>\u003C/p>\u003Cp>We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ \u003C/p>\u003Cp>For more information about Trupanion, visit https://trupanion.com/about\u003C/p>\\n\u003Cp>\u003Cstrong>Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/strong>\u003C/p>\",\"datePosted\":\"2026-08-18T20:41:21.697Z\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Trupanion\",\"sameAs\":\"http://trupanion.com\",\"logo\":\"https://cdn.jobboardwise.com/logo/trupanion.com\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Trupanion\",\"value\":\"c6765bd4942b48415c1f518040c6da54effc0a3d3e9bb0702feb8cb47bdd11f0\"},\"employmentType\":\"PART_TIME\",\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Seattle\",\"addressRegion\":\"WA\",\"addressCountry\":\"US\"}}}",1792874823158]